FREQUENTLY ASKED QUESTIONS
You've Got Questions, We've Got Answers
WHEN WILL MY BOOK BOX BE SHIPPED?
Book box orders will be shipped 7 - 14 business days. We will ship every order received as they come in.
HOW MUCH IS SHIPPING? IS IT INCLUDED IN THE PRICE?
Shipping is $8 per box and is paid at checkout. It is not included in the box price.
WILL YOU PROVIDE TRACKING NUMBER FOR THE PACKAGE ONCE IT IS SHIPPED?
When the package is shipped you will immediately receive an email with a tracking number to track your package through USPS.
HOW IS BILLING DONE?
Your credit card will be charged automatically on the day you subscribe. If you purchase a subscription plan your one time payment will apply for the monthly time frame you selected (i.e. 3 month subscription plan, you will receive a new book box with new books for 3 months).
CAN I CANCEL MY SUBSCRIPTION?
You may cancel your subscription at any time. Send us an email or cancel your subscription through your online account.
ARE BOOKS IN THE BOX NEW OR USED?
All items included in the box are brand new, including all books.
HOW ARE BOOKS SELECTED TO BE IN THE BOX?
We take full consideration of the author, the subject of the book, the purpose the author conveys to it's readers as well as awards given to the book before selecting each book. We read and review all books before a final decision is made to place the book in the subscription boxes.
CAN I ORDER A PREVIOUS BOOK BOX?
Yes, customers are able to order previous book boxes. When placing your order, please place in the "notes" section of your order which box you would like instead (i.e. The Inspire Box, etc.).
WHAT AGE SHOULD MY CHILD BE TO SUBSCRIBE TO YOUR SERVICE?
L.I.T. Kid Book Box has been curated for children between the ages 0-8. We are growing and will be offering books up to age 12 soon.
CAN WE SUGGEST BOOKS?
We would love to receive your suggestions for books. Please email us at firstname.lastname@example.org.